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Understand and Improve Customer Retention

KISSmetrics cohort analysis reports are simple, flexible and powerful.

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  1. Make analytics even easier. We believe analytics should be easy. So we made our cohort report simple and fast. Reports build in seconds so you can get insights instantly.
  2. Get the whole picture. Finally. How long does it take for your free customers to start paying you? When should you market to past purchasers to bring them back to buy again? Answer these questions, and more.
  3. Trends? Check. Stay on top of engagement and how people use your site over time. No setup, no installation, no time wasted. Cohorts are available immediately so you don’t lose any opportunity to learn.
  4. Accelerate decision-making. Identify key problem areas from just a “bad week”. Know exactly what day, week, or month had a drop-off or spike in activity. And we’ll help you take action by offering tools and next-steps.

Actionable customer insights to improve your bottom line

KISSmetrics helps you understand and optimize the user experience throughout your entire customer lifecycle from first click to the last conversion.

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