People SearchFind any group of people and all their details in Kissmetrics. Target by people’s actions (logged in, signed up) or details (device type, location, spend amount) and use these lists for email campaigns or retargeting. No SQL or coding necessary.
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Find Any Group You Want For Tailored Outreach
With People Search, you can run a report to find users who have completed specific online actions (in Kissmetrics, these are called events) such as ‘signed up’ and ‘logged in’ for a selected timeframe.
With Kissmetrics, you can create a list of less active users. You can contact them with tailored welcome and educational materials, offer customer support, or launch a survey to discover what’s holding back their subscription use.
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Kissmetrics will instantly generate a list of leads or customers who match your criteria. No need for SQL expertise, Excel mastery to combine several reports and spreadsheets, or the constant hassling of developers to provide the CSV exports and data dumps.
Find Your Power Users
Need testimonials from customers who use and love your product? Use People Search to find them, and then create case studies with your strongest advocates.
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For an e-commerce company, you can find your most frequent repeat customers, customers who have spent over a threshold amount in the past year, and more.
Find Inactive Users and Prevent Churn
Less-engaged customers are more likely to cancel their subscriptions. To find these people, run a People Search for the users who have used a feature no more than X amount of times.
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For e-commerce companies, you can find:
- Window shoppers who viewed your products but never ordered
- Cart abandoners who added items to their cart but have not purchased
- Which product most visitors are actively searching for