Flexible Pricing

Your Features + Your Event Volume = Your Price

Choose a plan with the features that you want.

Self-Service

Starting at

$220/mo

One-hour setup call

Email support

Metrics, Funnel, Path,
& People reports


Growth

Our most popular plan

Starting at

$500/mo

Up to 6 hours training

Phone support

MailChimp & Optimizely implementation

Engage notifications

Metrics, Funnel, Path, People, Cohort,
Revenue, & A/B reports


Power

Starting at

$700/mo

10+ hours of training

Highest support SLA

Advanced implementation*

Engage notifications

Power Report

Metrics, Funnel, Path, People, Cohort,
Revenue, & A/B Testing reports

Total price including events

Self-Service Growth Power
Up to 300k events $220 $500 $700
301k to 750k events $320 $600 $800
751k to 2m events $420 $700 $900
2m to 5m events $620 $900 $1100
5m to 10m events $920 $1200 $1400

Need more than 10 million events?

Contact Us at 1-888-767-5477 for an enterprise quote.


Start your free Kissmetrics trial.

Try out Kissmetrics for 14 days, completely free of charge.

Get Started

No credit card required

Get more help with these add-ons

Extra Onboarding

Get additional hours of training and guidance with an analytics consultant.

Contact Us

$599one time

Implementation

No developers? No problem. We’ll get Kissmetrics installed and working for you.

Contact Us

$1500one time

Features

Self-Service Growth Power
Price / Month from $220/mo (up to 300k events) to $920/mo (for 10m events) from $500/mo (up to 300k events) to $1200/mo (for 10m events) from $700/mo (up to 300k events) to $1400/mo (for 10m events)
Onboarding One-hour call Up to 6 hours of training 10+ hours of training
Reports
  • Funnel Report
  • People Report
  • Path Report
  • Metrics
  • Funnel Report
  • People Report
  • Path Report
  • Metrics
  • Cohort Report
  • Revenue Report
  • A/B Testing
  • Funnel Report
  • People Report
  • Path Report
  • Metrics
  • Cohort Report
  • Revenue Report
  • A/B Testing
  • Power Report
Customer Service
  • Help center
  • Email support
  • Help center
  • Phone support
  • Help center
  • Dedicated support SLA
  • Analytics expert
Implementation Self-implemented Mailchimp & Optimizely implementation *Advanced implementation (see list) with 3 month commitment, or implementation add-on
Engage Included Included
Start your 14-day free trial.

Common Questions

HOW DOES THE 14-DAY FREE TRIAL WORK?

There’s no risk, no obligation and no credit card required. You can cancel your account at any time by simply clicking on the “account settings” link on your dashboard.

HOW ARE THE LEVELS OF SUPPORT DIFFERENT FOR EACH PLAN?

For the starter plan, our support team will answer questions you have and help troubleshoot any issues. For the Basic and Pro plan, a dedicated support specialist will answer tickets faster, help create additional reports and train your team members. In the Enterprise plan, an account manager will give you customized planning, hands-on consulting and dedicated support.

WHAT’S AN EVENT?

An event is what a person does on your website. It is any action that Kissmetrics can trace. Kissmetrics tracks all of these example actions: page visit, video play, app or PDF download, email signup, purchase, and so on. Learn more about Kissmetrics Analyze to learn how events and properties work together for you to gain insight to everything people do on your website.

WHAT IF I EXCEED MY PLAN’S EVENT LIMIT?

If you exceed your event limit for your billing period you will either be (a) charged a prorated overage charge for the month based on your current plan’s cost per hundred thousand events, or (b) automatically upgraded to the next level plan for the remainder of your subscription period. We will always choose the less expensive option for you. Email our support team at support@kissmetrics.com for more details.

ARE THERE ANY SETUP FEES? HOW DO I IMPLEMENT?

There is no setup fee. However, you can purchase training sessions or have one of our implementation partners set up Kissmetrics for you for a fee. Read more about training and setup options here. Call 888-767-5477 or email our sales team at sales@kissmetrics.com for details.

WHAT’S THE DIFFERENCE BETWEEN KISSMETRICS AND GOOGLE ANALYTICS?

Google Analytics shows traffic and isolated actions–what happens in one session at a time. But Kissmetrics shows you all customer behavior across devices–over time. Many of our customers use Google Analytics alongside Kissmetrics. For all the details, read our comparison of Kissmetrics and Google Analytics.

WHAT’S AN ENGAGEMENT?

An Engagement is a popup, banner, modal, or other interaction launched through Kissmetrics Engage.